Splitters/Microfilters
These small devices allow for the broadband to share a line with telephony equipment.  Sometimes they can be situated incorrectly, or overloaded with other equipment.

• Make sure your splitter is fitted correctly into the phone socket. 
• Try and connect your broadband with the simplest set up i.e. phone and router plugged into microfilter only as image below demonstrates.     

• This set up has the least potential for faults.  However if you still experience problems in this configuration - you must make sure your telephone isn’t causing problems – so try it without the phone.
• If you’re still experiencing problems, try the same configuration but with a different splitter – most likely included with your hardware.

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