What is Wholesale Line Rental?
Wholesale Line Rental is one development that has opened up the UK home phone market to competition. It’s one way customers can reduce their line rental costs and enjoy cheaper phone bills from an alternative supplier to BT.

Wholesale Line Rental – what’s in it for the customer?
Only BT and cable phone suppliers actually own telephone lines. However, BT now has to offer other suppliers the opportunity to rent its lines. This is called Wholesale Line Rental. The major benefits are that the customer can get cheaper line rental charges and receive one bill from Primus for their line rental and calls. The customer can also also keep their number and no work is required on their phone line.

What are the disadvantages of Wholesale Line Rental?
With Wholesale Line Rental you can keep your existing phone number. Because there’s no need for any extra equipment, Primus won’t need to visit your home. The only real disadvantage is that Wholesale Line Rental is only available to customers with a BT line!

What are Primus offering new customers?
Primus provide new CPS customers with the option of taking their calls and line rental so all their phone charges are on one convenient bill. You may also choose additional features to be added to their line rental such as Call Divert or Three Way Calling. (Please see the below, ‘Network Features’). Primus will then be your single point of contact for their phone service for any queries about their bill, faults or amends to features on their line rental.

What are Primus offering existing customers?
The same as new customers.

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