Primus Saver - Recent Posts http://www.primussaver.co.uk/forum/recent.aspx Primus Saver - Recent Posts en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Thu, 02 Feb 2012 19:56:12 GMT Thu, 02 Feb 2012 19:56:12 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=16 Topic "Password for my broadband" a message from stakeda Do anyone know what is the broadband defaul password should be?
Thanks!]]> Thu, 02 Feb 2012 19:56:12 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=15 Topic "check usage" a message from donagl Does anyone know how I can check the amount of data that I've downloaded each month? I want to make sure I don't go over my limit.
thanks
edited by donagl on 13/01/2012]]> Fri, 13 Jan 2012 16:31:13 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=14 Topic "i am woundering....." a message from hazard Sat, 24 Dec 2011 21:35:33 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=14 Topic "i am woundering....." a message from hazard i have contacted customer support on the phone, they told me to send 3 pictures to their email, so i send it sunday morning and i have got no response or improvement in my internet speed.
i use interent a lot for gaming and youtube, and if you do profile setting change, could you please change to fastpath 9db, if there something i need to add/give just respond to me please, my internet speed and latency is killing me!
edited by hazard on 20/12/2011]]> Tue, 20 Dec 2011 21:59:41 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=6 Topic "Where's the forum for Primus Saver Option 2 CPS?" a message from Sergeant121 Amboswast wrote:
Received today 16 Oct 2011.. Confirmation of Carrier Preselection Order - Primus Saver Option 2.. So not closed after all

Ignoring the month error (it's September, not October), that's astonishing in view of Olimack's previous posts in this thread.]]> Fri, 16 Sep 2011 20:04:57 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=6 Topic "Where's the forum for Primus Saver Option 2 CPS?" a message from Amboswast Fri, 16 Sep 2011 19:09:35 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=11 Topic "New Line" a message from Jaanbacker Sat, 27 Aug 2011 12:21:08 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=13 Topic "Phone and Broadband package" a message from zams2010 Wed, 17 Aug 2011 17:47:49 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=13 Topic "Phone and Broadband package" a message from Olimack zams2010 wrote:
Looks like my previous thread was deleted for not being able to answer by the moderator, how nice! Anyway after researching the terms and conditions I found the answers. Now I want one answer which is not displayed on terms and conditions before I make my decision. The question is when are you going to get british people to answer the customer support line instead of divirting the calls to India? I heard primus support line is coming to Burnley or something like that. If you do some research on Google, you will find majority are not happy the way the Indian support centre is handling the calls and it takes roughly 15 -30 minutes to answer a call as I have tried. Yet british people answering the sales line, how sweet!



Your questions were deemed to be driven by a competitor. If not I am sorry - please e-mail marketing@newcalltelecom.co.uk and we will be happy to address your issues.

The call centre in Burnley will be open at the begining of Sept.]]> Wed, 17 Aug 2011 12:06:51 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=13 Topic "Phone and Broadband package" a message from Olimack jamestaken wrote:
I completely agree with you. A large no of people complaint about it.


Please stop linking to compitors websites from your posts.]]> Wed, 17 Aug 2011 12:04:13 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=13 Topic "Phone and Broadband package" a message from zams2010 Wed, 17 Aug 2011 02:44:43 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=8 Topic "Why does BT charge so much for new lines?" a message from Olimack jamesheart wrote:
TheOddBot wrote:
BT will give you a new line install for free if you take Broadband and £30 without broadband.


I have BT connection without Broad Band. Now I want Broad Band with it. Please inform me charges and process of up gradation.


Hi - unfortunately, our broadband only offers are not that competitive at the moment, we are working on improving them, so you may be better looking for other providers for broadband alone. However if you were to take a phone line and broadband from us we could offer £2.99 broadband + £12.79 line rental http://www.primussaver.co.uk/bundles.html]]> Thu, 14 Jul 2011 15:56:36 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=11 Topic "New Line" a message from Olimack TheOddBot wrote:
Thanks, I'm not looking for free as I'm aware that BT shaft other providers so they can get the best offer for new lines through themselves. I was just wondering if you had any offers with it being a secondary line I'm trying to be a skint flint that's all


Have you thought about a VoIP line? If your Broadband speed is fast enough you could get a new number without a new line installation.]]> Fri, 20 May 2011 13:33:20 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=11 Topic "New Line" a message from TheOddBot ]]> Tue, 10 May 2011 16:06:01 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=11 Topic "New Line" a message from Olimack
The problem is that we have to pay a BT engineer to go and install the line, & there is very little money to be made from broadband services. So we could produce a package like the BT offer where we raise the cost of the Broadband and Line rental to cover the cost of the new line installation & there for offer it for 'free'.

I think the cost of the new line + monthly cost of the service, Primus Svaer would still be cheaper than BT.]]> Tue, 10 May 2011 11:40:26 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=8 Topic "Why does BT charge so much for new lines?" a message from TheOddBot Mon, 09 May 2011 14:44:46 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=11 Topic "New Line" a message from TheOddBot
I tweeted about any deals for NEW line installs and was pointed at http://www.primussaver.co.uk/New-line-installations.aspx to see how I can get a new line for Free, but I see no way to have a new line provisioned for free. I can only see way's to transfer or have a line activated, I need a new line provisioning and would be after broadband being on the line also.

Other than BT who will give me a free new line I cannot find anyone else who would give this (cheapest I have found for a new line for £49.95). We have a line already with another telco but want a second line and broadband connection.

Looking forward to what you can propose for us I am interested in the Primus Max package.]]> Mon, 09 May 2011 14:43:13 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=9 Topic "Auto Renewing Contract?" a message from octopus Thu, 05 May 2011 21:29:49 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=9 Topic "Auto Renewing Contract?" a message from Olimack
Hi, I joined Primus last year on Home Phone Saver (free eve/w-end calls + line rental) at £8.99 per month via Homephonechoices on a 12 month contract. My contract is due to end on 29th June 2011. I seem to remember the contract is auto renewing, so if I do nothing before the contract ends next month, I will enter into a new 12 month contract- please could someone confirm this.
Yes

Also, is it possible to change to a rolling one month contract after the initial 12 months have expired?

No


Will the price remain the same even if I enter into a new contract as I note line rental only is now £6.79 per month via homephonechoices which could be cheaper for me (also Home Phone Saver is £1 per month cheaper than i am currently paying).

Yes the price would stay the same but you can change to the £7.99 Saver offer or the £6.79 line rental saver deal at the end of your first 12 months. Just call into customer services to organise this.

Depending on the answers to the above, I may consider moving my line rental back to BT. If I was to do this, do I need to give Primus any notice that I am moving back to BT?

There is no need contact Primus to give notice. As you are in an autorenewal contract please ensure that the date you move to the new supplier is within a couple of weeks of the renewal date. A final bill will be automatically generated.


Hope that answers your questions]]> Thu, 05 May 2011 15:30:35 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=9 Topic "Auto Renewing Contract?" a message from Olimack octopus wrote:
Hi, I joined Primus last year on Home Phone Saver (free eve/w-end calls + line rental) at £8.99 per month via Homephonechoices on a 12 month contract. My contract is due to end on 29th June 2011. I seem to remember the contract is auto renewing, so if I do nothing before the contract ends next month, I will enter into a new 12 month contract- please could someone confirm this. Also, is it possible to change to a rolling one month contract after the initial 12 months have expired? Will the price remain the same even if I enter into a new contract as I note line rental only is now £6.79 per month via homephonechoices which could be cheaper for me (also Home Phone Saver is £1 per month cheaper than i am currently paying).


Depending on the answers to the above, I may consider moving my line rental back to BT. If I was to do this, do I need to give Primus any notice that I am moving back to BT?

Thanks, Paul



Hi Paul,

I'm just checking with the correct teams and will get back to you shortly.

Thanks,]]> Thu, 05 May 2011 11:25:41 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=9 Topic "Auto Renewing Contract?" a message from octopus
Depending on the answers to the above, I may consider moving my line rental back to BT. If I was to do this, do I need to give Primus any notice that I am moving back to BT?

Thanks, Paul]]> Wed, 04 May 2011 19:33:21 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=7 Topic "Is this more expensive?" a message from Olimack nuttytart21 wrote:
with regards to the free evening and weekend calls, is this unlimited time on the phone or does the call then become chargeable after an hour etc


The free calls are unlimited but they will become chargeable after 90 mins. You can make as many free calls as you like as long as they're under 90 mins.]]> Wed, 20 Apr 2011 15:55:18 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=7 Topic "Is this more expensive?" a message from nuttytart21 Wed, 13 Apr 2011 16:29:39 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=6 Topic "Where's the forum for Primus Saver Option 2 CPS?" a message from Olimack
You can either contact us shortly before the end of your contract & see what is available at that time, or if you want the £6.79 offer now we can move you onto it (its an 18 month contract). You will need to call or e-mail customer care & they will need to ask their supervisors for permission to allow this change (which I have checked will be OK).]]> Thu, 31 Mar 2011 17:53:26 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=6 Topic "Where's the forum for Primus Saver Option 2 CPS?" a message from corebull Sergeant121 wrote:
corebull wrote:
I am in contract with Primus until 28 July 2011 on Primus Saver Option 2 at £8.99 a month. I make no chargeable calls. It would be beneficial for me to transfer Primus Line Rental Saver at £6.79 a month with effect from 29 July 2011. How do I go about this?

Primus Saver Option 2 is a (legacy) CPS calls plan which has NO monthy fee. You shouldn't be paying £8.99/month for it.
edited by Sergeant121 on 31/03/2011

Whatever Primus want to call the product I have it offers free weekend and weekend calls for £8.99 a moth My contract ends on 28 July 2011. What is the procedure I follow to change product on 29 July 2011 to Primus Line Rental Saver at £6.79 a month with no inclusive calls?]]> Thu, 31 Mar 2011 17:40:10 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=6 Topic "Where's the forum for Primus Saver Option 2 CPS?" a message from Sergeant121 corebull wrote:
I am in contract with Primus until 28 July 2011 on Primus Saver Option 2 at £8.99 a month. I make no chargeable calls. It would be beneficial for me to transfer Primus Line Rental Saver at £6.79 a month with effect from 29 July 2011. How do I go about this?

Primus Saver Option 2 is a (legacy) CPS calls plan which has NO monthy fee. You shouldn't be paying £8.99/month for it.
edited by Sergeant121 on 31/03/2011]]> Thu, 31 Mar 2011 17:28:04 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=6 Topic "Where's the forum for Primus Saver Option 2 CPS?" a message from corebull Thu, 31 Mar 2011 17:17:58 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=8 Topic "Why does BT charge so much for new lines?" a message from Olimack Thu, 31 Mar 2011 17:09:17 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=6 Topic "Where's the forum for Primus Saver Option 2 CPS?" a message from Olimack
We are no longer able to offer services without line rental.]]> Thu, 31 Mar 2011 17:04:02 GMT http://www.primussaver.co.uk/forum/messages.aspx?TopicID=8 Topic "Why does BT charge so much for new lines?" a message from Sergeant121 Jax wrote:
Why does BT charge over £100 for new lines?

BT's base price for a new line is £130 but they charge nothing if you take broadband or broadband and TV at the same time.

They also charge £30 if you agree to an 18 month contract (making 10 calls per month is also necessary).

However, if a line is merely 'stopped' (dial tone present but unable to make or receive calls - typically when someone moves out and has requested a final bill), reconnection can be free of charge. Then, a standard 12 month contract for line rental will apply - but using a CPS calls provider is possible.

However, in answer to your question, other providers absorb part of what Openreach (the only people who can work on the PSTN) charge to provision a new line.
edited by Sergeant121 on 31/03/2011]]> Thu, 31 Mar 2011 16:09:52 GMT